Dear Tenants

If you are looking for a rental property, you’ll want to make sure you start with a trusted and reputable agency. We have been providing trustworthy services to our clients since 2011

Firstly, you can trust your money is in safe hands

Unlike private landlords and agencies, Auckland City-Living Management is a member of Real Estate Institute of New Zealand (REINZ) and most of our business is regulated under the code of conducts of REINZ.

When you sign up a tenancy agreement with us, your bond will be lodged with the Bond Centre in 23 working days who holds it in trust.  If the tenants and the landlord cannot agree on the amount being claimed, either of them may apply to the Tenancy Tribunal to resolve the matter. Your rent is paid into our trust account, and then pay to your landlord.

For any maintenance request, we will act quickly and aim to complete it not later than ten works days. Any urgent repairs you can contact our property manager on 24/7.

All our property managers are highly trained and familiar with the Residential Tenancies Act 1986 & Amendments and the rights and obligations of both landlords and tenants.

As trained professionals, our property managers can deal with any issues quickly and effectively, ensuring you always get the best service possible.

From Team of Auckland City-Living Management