
Renting from a team that answers the phone.
We have looked after Auckland tenants since 2011. Your bond is lodged with Tenancy Services, your rent goes through a trust account, and urgent repairs reach a real property manager.
What you can expect
Timeframes you can hold us to.
Renting with us
How a tenancy works, start to finish.
From the first viewing to the bond refund, so there are no surprises at either end.
Advice on what is available to rent, at no charge.
After viewing the property, complete a tenancy application if you want it.
We run a credit check and reference check, and tell you within 2-3 working days whether your application is accepted.
Transfer the letting fee as a deposit, plus any rent or bond, then sign the tenancy agreement.
Arrange power, water, internet and phone. We can do this for you for a fee if you would rather.
On the start date in your agreement. Check the chattels and condition against the inspection form and tell us if anything does not match.
Keep the place tidy and reasonably clean. We inspect roughly every four months. Tell us straight away about damage, leaks or faulty appliances.
Twenty-eight days notice to vacate on a periodic tenancy. On a fixed term, tell us in writing 28 days before it expires whether you want to continue.
The property needs a thorough clean including the carpets. We can arrange it at your cost, or ask us for the cleaning checklist and do it yourself. A clean handover gets your bond refunded faster.
Apply online in a few minutes and we can start the checks the same day. The full PDF form is there too if you would rather print and sign it.
OnlineApply
Apply for a tenancy online.
A few minutes now and we can start the reference checks the same day. If you would rather print and sign the full form, the PDF is linked below.

Good to know
What tenants ask us first.
The questions that come up most often when someone is deciding whether to rent through an agency.
Where does my bond go?
Your bond is lodged with the Bond Centre, which holds it in trust, within 23 working days of you signing. It is not held by us and it is not held by your landlord.
What happens to my rent?
Rent is paid into our trust account and then passed to the landlord. We are a member of the Real Estate Institute of New Zealand and most of our business is regulated under the REINZ code of conduct.
How quickly do you handle repairs?
We act quickly on any maintenance request and aim to complete it within ten working days. For urgent repairs you can contact our property manager at any time, any day.
What if we cannot agree about the bond?
If you and the landlord cannot agree on the amount being claimed, either of you can apply to the Tenancy Tribunal to resolve it. Our property managers know the Residential Tenancies Act 1986 and its amendments, and the rights and obligations on both sides.
Our partners
Rush Security
Mr. Walker Electrical & Plumbing
Ocean Plumbing
ICE Security
Rush Security
Mr. Walker Electrical & Plumbing
Ocean Plumbing
ICE Security
Looking for somewhere to rent?
Send an application through and we will match you to what is coming up. We will also tell you what is available now, so you are not waiting on a listing to appear.