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Auckland City-Living Management Limited
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Renting from a team that answers the phone.

We have looked after Auckland tenants since 2011. Your bond is lodged with Tenancy Services, your rent goes through a trust account, and urgent repairs reach a real property manager.

What you can expect

Timeframes you can hold us to.

2-3 working days
Application decision
We run credit and reference checks and let you know whether your application is accepted within 2-3 working days.
10 days
Maintenance turnaround
We act quickly on maintenance requests and aim to complete them within ten working days.
7 days
Urgent repairs
For anything urgent you can reach a property manager any day of the week.

Renting with us

How a tenancy works, start to finish.

From the first viewing to the bond refund, so there are no surprises at either end.

01
Free consultation

Advice on what is available to rent, at no charge.

02
View and apply

After viewing the property, complete a tenancy application if you want it.

03
Checks

We run a credit check and reference check, and tell you within 2-3 working days whether your application is accepted.

04
Deposit and paperwork

Transfer the letting fee as a deposit, plus any rent or bond, then sign the tenancy agreement.

05
Connect your services

Arrange power, water, internet and phone. We can do this for you for a fee if you would rather.

06
Collect the keys

On the start date in your agreement. Check the chattels and condition against the inspection form and tell us if anything does not match.

07
During the tenancy

Keep the place tidy and reasonably clean. We inspect roughly every four months. Tell us straight away about damage, leaks or faulty appliances.

08
Giving notice

Twenty-eight days notice to vacate on a periodic tenancy. On a fixed term, tell us in writing 28 days before it expires whether you want to continue.

09
Moving out

The property needs a thorough clean including the carpets. We can arrange it at your cost, or ask us for the cleaning checklist and do it yourself. A clean handover gets your bond refunded faster.

Tenancy application

Apply online in a few minutes and we can start the checks the same day. The full PDF form is there too if you would rather print and sign it.

Online
Apply onlineApply online

Apply

Apply for a tenancy online.

A few minutes now and we can start the reference checks the same day. If you would rather print and sign the full form, the PDF is linked below.

Prefer paper? Download the full PDF application form
Questions first 09 377 9009
Email info@aclm.co.nz
Head office Commercial 10 / 27 Union Street, Auckland Central
Your name
Are you over 18?
Do you smoke?
Any pets?
Declaration and authorisation
We check the details you give us with recognised credit reference agencies, only to assess this application. This does not affect your credit record, and we keep everything secure and confidential in line with privacy law.

Good to know

What tenants ask us first.

The questions that come up most often when someone is deciding whether to rent through an agency.

Where does my bond go?

Your bond is lodged with the Bond Centre, which holds it in trust, within 23 working days of you signing. It is not held by us and it is not held by your landlord.

What happens to my rent?

Rent is paid into our trust account and then passed to the landlord. We are a member of the Real Estate Institute of New Zealand and most of our business is regulated under the REINZ code of conduct.

How quickly do you handle repairs?

We act quickly on any maintenance request and aim to complete it within ten working days. For urgent repairs you can contact our property manager at any time, any day.

What if we cannot agree about the bond?

If you and the landlord cannot agree on the amount being claimed, either of you can apply to the Tenancy Tribunal to resolve it. Our property managers know the Residential Tenancies Act 1986 and its amendments, and the rights and obligations on both sides.

Our partners

Rush Security
Mr. Walker Electrical & Plumbing
Ocean Plumbing
ICE Security

Looking for somewhere to rent?

Send an application through and we will match you to what is coming up. We will also tell you what is available now, so you are not waiting on a listing to appear.